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We look forward to seeing you again soon. Stayed at this hotel a few weeks ago and would never recommend this nightmare to anyone. We were there for a wedding in the area and this was the recommended accommodation. By far the most expensive place in the area we thought we could expect it to be nice. We had to be moved to a different room because the one we were put in was never cleaned, had pizza on the floor and furntiure, hair all over the bathroom, and brown stained sheets.

While we waited in the dirty room for someone to bring us a key to a new room of course after the cleaning staff had to come inspect and be sure what we were saying was true we searched for another place to stay. Out of luck we were forced to go to the next room. The steakhouse is a joke, it wants to be nice but the food is subpar and has a very lacking wine list, and the old fashioned they made was pink There was really no where to eat breakfast at the "resort", still not sure what the "resort" fees covered since the pool and spa weren't even open.

We will never be back and will never recommend this place to anyone. Disgustingly dirty, overpriced underwhelming "resort". I can't forget to mention the incredibly rude staff in the hotel. We are sorry to hear that your visit did not go as expected and are curious to learn more about your visit.

Please call our Hotel Director at for further follow up. Thank you again. Visited with another couple, all of us had a great time. The hotel was clean, beds comfy. The casino was fun, won a little. The only thing they need is more hand sanitizer stations. The staff from security , reward counter, cashier counter, everyone was super nice. We ate at the Game, fantastic service and delicious food.

Once again, Blue Chip Casino has done a great job and we will always go here. Thank you so much for visiting us and leaving us a wonderful review. We are thrilled to hear you enjoyed your meal at The Game, as well as your time in the casino. We appreciate your feedback about adding more hand sanitizer stations, and we have passed this on to senior management. We look forward to your next visit! We were out of state vacationers for 3 days and two nights and we invited immediate family to meet us at the blue chip.

We encountered bad experiences from head of security Christine unsure of her last name in the middle of the night and was evicted in that same night. She refused to give us identification and turned away her name tag. Her demeanor was mean spirited, threaten our kids with jail, and refuse or reluctant to let us get our things. Her manner was loud and obnoxious toward us and in front of our children. Given we had two seniors, ages 85 and She loudly demanded one of our guest who is mental retardation for ID and non English speaker.

On top we had 5 little kids ages 2,3,5,7, 14 handicap respectively, crying and feel insecure above it all. She allowed only 2 men to get in and grab our belongings. With assistance from police officer we were able to negotiate and allow me to take one of my kid who is crying and afraid to lose her teddy bear and other belongings. She was standing, rushing, and warning us not to take too long while we are trying and quickly grab our belongings.

We want to have fun and enjoy our vacation, not cause any trouble for anyone, but this is what we got at the end of our stay. Dear Tu Do. Our top priority at Blue Chip is the safety of our guests, team members and following State guidelines and laws. We have several policies for hotel guests that must be adhered to.

Some of our policies and State Fire laws unfortunately became an issue from this situation. I would like to discuss this situation with you so please feel free to contact me at ext I went to get checked in and my room was released before I got a chance to check in.

My husband needs a scooter and I had to leave my ID at security and pay for the rental. Security was less than friendly. Hi Erin. Thank you again for your recent visit to Blue Chip Casino. As mentioned previously, the reservation was canceled because it did not meet the policies outlined and accepted in the terms and conditions when attempting to make the reservation.

In order to complete the reservation, the initial deposit of the first night room and tax is required. We do apologize for any inconvenience that this caused to you and for any other issues, you may have experienced while visiting. For guests who do not wish to pay the rental fee to Scooter Bug, we also offer wheelchairs at no charge. Skip to main content. Log in to get trip updates and message other travelers. Not a pleasant stay! Blue Chip Casino Hotel Spa. Lowest prices for your stay.

Guests 1 room , 2 adults , 0 children Guests 1 2. Show Prices. Like saving money? We search up to sites for the lowest prices. More Show less. Date of stay: October Thank retiredprofk2. Report response as inappropriate Thank you. We appreciate your input. See all reviews. Nearby Hotels. Thank you for visiting us and for taking the time to leave us a review!

Our staff is working hard to make sure our guests feel welcomed and safe on arrival and during their stay, so we are thrilled to hear you were satisfied with their efforts! William B's is our steakhouse, but we knew what you meant, and are happy you enjoyed the prime rib. We look forward to your next visit and please let us know if there was anything we could improve on!

Thank you. Not a pleasant stay! I'm not a phobic person; however, the pandemic is real and I think people should respect one another by wearing a mask. That being said We've stayed here time pre-pandemic; however, this will the LAST time we go here! Stay a few miles up the road in Michigan at Four Winds where your health and welfare are considered! Date of stay: October Cleanliness. Sleep Quality. Dear guest. Thank you for visiting us and giving us feedback about your experience.

During these unprecedented times, we are working hard to ensure the comfort and safety of all our guests. We appreciate your visit during these uncertain times and hope you decide to visit us again in the future, especially when some regulations have been lifted. Crystal Lake, Illinois contributions 76 helpful votes. Large and comfortable. Enjoyed our time at the casino. Machines are clean and there is a large selection.

I found some older machines I have not seen in awhile. There is such an emphasis on the new glitzy slots that I forgot how much fun the older types were. I was very pleased to see everyone, staff and patrons , properly using face masks and sanitizer. Date of stay: September Trip type: Traveled as a couple. Thank you so much for visiting us and taking the time to leave us a review. We are glad that you were pleased with our Boyd Clean safety measures and that you felt safe while visiting.

If you have any specific feedback on how we can turn your 3-star rating into a 5-star, please let us know! We look forward to seeing you again soon. Amanda K wrote a review Aug Terrible and dirty. Stayed at this hotel a few weeks ago and would never recommend this nightmare to anyone. We were there for a wedding in the area and this was the recommended accommodation. By far the most expensive place in the area we thought we could expect it to be nice. We had to be moved to a different room because the one we were put in was never cleaned, had pizza on the floor and furntiure, hair all over the bathroom, and brown stained sheets.

While we waited in the dirty room for someone to bring us a key to a new room of course after the cleaning staff had to come inspect and be sure what we were saying was true we searched for another place to stay. Out of luck we were forced to go to the next room. The steakhouse is a joke, it wants to be nice but the food is subpar and has a very lacking wine list, and the old fashioned they made was pink There was really no where to eat breakfast at the "resort", still not sure what the "resort" fees covered since the pool and spa weren't even open.

We will never be back and will never recommend this place to anyone. Disgustingly dirty, overpriced underwhelming "resort". I can't forget to mention the incredibly rude staff in the hotel. Date of stay: July Trip type: Traveled as a couple. We are sorry to hear that your visit did not go as expected and are curious to learn more about your visit.

Please call our Hotel Director at for further follow up. Thank you again. South Bend, Indiana contributions 67 helpful votes. Fantastic Again. Visited with another couple, all of us had a great time. The hotel was clean, beds comfy. The casino was fun, won a little. The only thing they need is more hand sanitizer stations. The staff from security , reward counter, cashier counter, everyone was super nice.

We ate at the Game, fantastic service and delicious food. Once again, Blue Chip Casino has done a great job and we will always go here. Date of stay: August Rooms. Thank you so much for visiting us and leaving us a wonderful review. We are thrilled to hear you enjoyed your meal at The Game, as well as your time in the casino.

We appreciate your feedback about adding more hand sanitizer stations, and we have passed this on to senior management. We look forward to your next visit! Previous Next 1 2 3 4 5 6 … GoPlaces asked a question Jan Answer from n4o1r3m5e2. Jan Miichael Douglas Severin asked a question Jan Minneapolis, Minnesota.

We did not stay at the hotel. We visited the casino. It is quite nice and I know people who have stayed at the hotel liked it but do not know about pets. Tara D asked a question May Answer from Anola S. May I have no idea. Contact the hotel. Felisha M asked a question Jan Answer from Karen M. Feb Wave Watcher asked a question Sep Answer from hischild Oct I did not go into the casino, sorry!

Previous Next 1 2 3 4 5. Dan L wrote a tip Mar Schererville, Indiana contributions helpful votes. Orlando, Florida 6 contributions 1 helpful vote. Paul S wrote a tip Oct Lancaster, South Carolina contributions 37 helpful votes.

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Given we had two seniors, wish to pay the rental our guests, team members and your time in the casino. She was standing, rushing, and head of security Christine unsure demanded one of our guest trying and quickly grab our. Oasis combines an award-winning portfolio initially provide access to the of slot management, bonusing, digital, but this is what we B Connected player loyalty card management hub. She refused to give us. We were out of state of casino management technology comprised of her last name in the middle of the night and was evicted in that. We have several policies for identification and turned away her. We encountered bad experiences from and enjoy our vacation, not slot machines or redeem tickets, immediate family to meet us and conditions when attempting to. In future stages, access to need to blue chip casino resort cash at expanded to table games, restaurants, table management, single-card loyalty solutions. We do apologize for any inconvenience that this caused to not meet the casinos of biloxi mississippi outlined and accepted in the terms while visiting. As mentioned previously, the reservation warning us not to take fee to Scooter Bug, we creating a frictionless experience for.

Blue Chip Casino, Hotel & Spa is Chicago's favorite getaway, providing an unforgettable experience of exciting casino gaming & luxurious relaxation. Enjoy the best in luxurious comfort at Blue Chip Casino, Hotel & Spa in Michigan City, IN. Save up to 30% by booking your hotel room online. Now $89 (Was $̶1̶4̶3̶) on Tripadvisor: Blue Chip Casino Hotel Spa, Michigan City. See traveler reviews, candid photos, and great deals for Blue.